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Service Information:
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What
level of service do you need?
*
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When would you prefer to be contacted?
*
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Pick-Up and Delivery Service
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DatBoys provides you the convenience
of free Pick-Up and/or Delivery within
a 1 mile radius of our Belmont Ma.
location. Outside the 1 mile radius
but within the Rte. 128/95 Belt there
is a charge of $45 for either pick-up
or delivery. Between Rte. 128/95 and
Rte. 495 there is a charge of $65
for either pick-up or delivery. Outside
of Rt.495 please call for a quote.
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If No Pick-Up: leave unchecked
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Pick-Up: |
$45:(within
Rte. 128/95) |
$65:(between
Rte. 128/95 & Rte. 495) |
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Pick-Up Address:
....
Same As Above
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Pick-Up Times:
Please designate a 2 hour time window
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Delivery:
Arrangement
can be made at the time when your
data is recovered. |
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A
little More Detailed Info Section:
We don't
want you to feel overwhelmed in answering
questions. This section can feel that
way to some people. We need to ask
these question to better understand
what happened, how it happened and
what data you would like back.
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Hard Drive Information:
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Type of Drive?
*
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What company makes your computer
or External Storage Device?
*
(Dell, Toshiba, HP etcetera.)
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Who manufactures the Hard Drive?
*
(i.e Western Digital, Maxtor. if you
don't know please put "Unknown")
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What is the size of the Hard Drive?
*
(How big is it? i.e. 40 gigs, 60gigs
etcetera. if you don't know please
put "Unknown")
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How is your Hard Drive formatted
?
*
(Windows = FAT32 or NTFS,) (Mac =
HFS or HPFS)
(if you don't know please put "Unknown")
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What was your computer plugged
into ? :
*(Check
all that apply)
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How did you shut off your computer
? :
*(Check
all that apply)
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Is
Your Hard Drive ?
*(Check
all that apply)
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Was Your Hard Drive Making Any
Noises? :
*
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Files & Folders Information:
*
..Please
specify the file extensions for example
.jpg for pictures, .doc for Word Documents,
.xls for Excell, .mp3 for Music and/or
directories (Folders) that are the
highest priority. If you don't know
the file extensions please tell us
what programs you used for those files. |
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Please explain what happened:
*
Please
indicate the course of events that
lead to you not being able access
your Hard Drive
or Data and any other special circumstances
that may have existed at the time
of loss: |
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NOTE:
Before you Submit this Form:
If
you are shipping your Hard Drive to
us the cost of "your shipping"
to us will be deducted from the final
data recovery charge. Upon submitting
this Form the next page to be displayed
will be the "Thank You" page and will
include Packaging Instructions for
your Hard Drive and a Shipping Label.
Please Print the Instructions and
Shipping Label or if you can not print
from the computer you are using.
Save the Instructions to your computer
via "File" menu and then
"Save As..." option in the
menu.
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