Customer Care
Handling people and company information is a very important part of the process and we do not take it lightly. The privacy of our data recovery clients is protected and will not be shared to anyone outside of the company. The data from our clients are stored in a highly security zoned data storage facility that is protected by Empire Alarm.

No data recovery clients information will be used in any way other than by the disk data recovery experts in the laboratory or the facilty.

Technology
All data recovery tools, data recovery utilities and technology are proprietary and owned by DatBoys data recovery company and go through rigorous testing to stay on top of the data recovery industry.

Our data backup and recovery is preserved to keep data recovery client information safe. All of our clients drives are scanned for viruses and cleaned before any of the data recovery process to not only protect the clients drive but to prevent any further damage to the disk and corruption of data.

Protection
We offer all of our clients better means of protection and backup plans to prevent data recovery in the future and we are more than willing to offer advice on what products and services they should use.

Promptness
is one of our core values in the data recovery industry so we only ask our customers to be as clear as possible with what they want recovered and what exactly happened to the drive prior to having the hard drive fail. It only helps us to give you an accurate assessment and tell you when you will get you data back.

The turn around time for emergency data recovery 1-2 business days and standard data recovery 5-7 business days. Rarely, some drives may take more labwork or engineering time which we will tell you as we proceed with your data recovery.